Chloe Wright is a super organiser who helps people declutter their homes.
The 39-year-old, from Frome, Somerset, says that for a lot of clients things have got out of hand and they have no idea where to start.
The mum-of-one, who runs Goddess Organising, says the majority of her clients struggle with postnatal depression, anxiety or ADHD, and have reasons why they’ve let their homes go.
Sharing pictures of her biggest transformations, Chloe says she’s found everything from dust balls to sex toys and even dead rodents.
Chloe said: ‘What I do isn’t a luxury – it’s a necessity for people. People want others to say it’s OK, you’ve got this disorder, so don’t be ashamed of it.
‘It’s an emergency service, it’s for people who really need it to make themselves feel better.
‘I also work with self-employed people who are too busy to worry about how messy the garage is, full-time working single parents who are struggling to juggle work, kids and life, and many others.
‘People often feel embarrassed they need to hire an organiser. That’s why I post before and after pictures, to show people they’re not alone.
‘Every story is different. There are people whose homes have just run away from them and they need me to come in and press the reset button.
‘Hoarding is the obsessive need to hang onto things because you’re worried that you may need it one day.’
Chloe started out as a cleaner three years ago, wanting to earn some extra money but needing to be flexible because of her son.
She soon found that she spent a lot of time reorganising and decided to turn it into a business.
Now, she focuses on tidying rather than cleaning, most often being called in to overhaul master bedrooms, kitchens and garages.
She also confesses she’s been asked to tackle teenagers’ messy bedrooms.
‘The last thing they want to do with their free time is to clear out under the stairs or sort the children’s Lego and Barbie sets into storage units,’ she said.
‘My prices start from £140 per day. It is location and job dependent but I think it’s affordable.’
Although she has no professional training, she says she does try to help people work through their feelings as they get rid of the items.
Chloe added: ‘For most people, being locked down in homes that suppressed them and increased their already stressed minds became the tipping point.
‘On our initial contact, my customers are shy, withdrawn and apologetic. They feel the need to justify why they need my help.
‘We all need help with something in our lives after all. I also get cried on a lot!
‘Having a stranger arrive who won’t judge, who is solely there to help and promises to make everything go away, tends to open the flood gates of desperation, relief and gratitude.
‘So many clients cry when I say it is doable. For them to know that someone is going to come in and take over is massive.
‘To know that tomorrow all the clutter will be gone and left in a more logical and clean organised way is life changing.’
Once she has got rid of everything they don’t need, she then works to put what is left in a place that makes it easier for her clients to keep on top of any mess.
‘Once a room is decluttered, I can be left to organise it into a more logical fashion,’ said Chloe.
‘I will deep clean each area ready for the new items to find their permanent homes. And then it’s onto the fun bit, the unveiling of the room to the client. This is usually where I get cried on!
Chloe’s top tips
Open your curtains and make your bed as soon as you get up in the morning.
Only keep what is needed, loved and useful.
Everything should have a “home” and put it back into its “home” straight away.
Do it straight away.
Make every minute count.
Avoid bulk buying.
Buy something new, get rid of something old.
Group like-for-like items together (especially in the kitchen cupboards)
Do your weekly shop online. This way you won’t buy “just incase” and you won’t be tempted by the in-store offers so you’ll save money too.
Keep the top of wardrobes and cupboards clear – anything above head height creates a heavy, suppressive and dark feeling when you enter.
To clean and clear in bite-size pieces, breaking down each job into manageable sections.
‘I have been described as a whirlwind, superwoman and the obvious one, a true goddess.’
She stresses that the client needs to be on board and being forced into it by loved ones will not work.
After the decluttering, she works to help clients change their mindset and avoid slipping into old habits.
She added: ‘Most average size and cluttered rooms take a day to do. I do have one client whose house may take the rest of the year.
‘So far, each bedroom has taken two-and-a-half days to complete – and the entire large three-bedroom house is filled with stuff.
‘I usually have the clients work alongside me as I need them to have an input in the decision making of what stays and what goes.
‘By touching each item they either feel emotions or they don’t and they soon recognise the items that mean a lot to them and the ones that are just clutter.
‘The physical and mental energy that is involved in a day’s decluttering is exhausting for all so the idea of having to do this again is off putting enough not to creep stuff back to their lives.’
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